Cancellation Policy - Hallauer House Bed & Breakfast oberlin ohio bed and breakfast
14945 Hallauer Rd. Oberlin, OH 44074

Hallauer House B&B Blog

6 Aug

Cancellation Policy

We have not changed our rates in 10 years but beginning on August 1 of this year we have changed our cancellation policy to better reflect what is happening at other b and b’s, small hotels, and Air BnB.

Our policy, as seen on the Policy Page of the website in the Drop Down under Rooms and Rates, non states the following:

When you reserve a room, we agree to turn away all other requests for that room, and you agree to pay the rate quoted for the number of days you reserve it.  Reservations are not confirmed until you checkout on our website or you book the reservation over the phone with a valid credit card.   When you checkout online you will be emailed your reservation details.  If you do not receive the confirmation email, check your spam or junk folders.

Your credit card will be charged immediately whether you book on-line or by phone.

We accept all major credit cards.
creditcard

Cancellations greatly affect us because of our small size!
IF A CANCELLATION IS MADE, the following is then in effect:

  • If cancellations made more than 30 days before stay is to begin you will receive a full refund.
  • If cancellations are made 7 to 30 days before stay is to begin, you will receive a refund of 50% of your entire stayunless we are able to reserve the room with someone else for the entire stay that you reserved. If the room is re-booked, you will receive a full refund less a re-booking fee of $25.00.
  • If cancellations are made less than 7 days before stay is to begin, the nights not used will not be refunded.
  • If you arrive and decide not to stay or leave early or you do not show up, the nights not spent are not refunded.

For a 50% refund, cancellation must be made by email or phone seven full days prior to 3:00 P.M. on the day you will check-in, otherwise no refund.

For example, if check-in is on Friday cancel by Friday of the previous week before 3:00 P.M.

You may also call and reserve rooms and pay over the phone.  Your credit card will be charged immediately and you will receive an email confirmation. If you wish to pay in cash upon arrival you will need to reserve over the phone with a valid credit card to hold the room. To do so, please call us at 1-877-774-3406.

And do not forget to check out our Specials page for deals we do not want you to miss!

 

 

 

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